Terms of Service

Effective Date: 15 May 2024

Welcome to Tulus Gifts ("we," "our," "us," or "Tulus Gifts"). These Terms and Conditions ("Terms") govern your use of our website located at tulusgifts.com (the "Site") and the purchase of our products. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Site.


1. Use of the Site

1.1 Eligibility
You must be at least the age of majority in your state, province, or country of residence to use this Site and purchase products from us. By using this Site, you represent and warrant that you meet this eligibility requirement.

1.2 Account Registration
To access certain features of the Site, you may need to register for an account. You agree to provide accurate and complete information during the registration process and to keep this information updated. You are responsible for safeguarding your account information and for all activities that occur under your account.


2. Products and Orders

2.1 Product Descriptions
We strive to provide accurate descriptions and images of our products. However, we do not warrant that the product descriptions, images, or other content available on the Site are accurate, complete, reliable, current, or error-free. If a product offered by Tulus Gifts is not as described, your sole remedy is to return it in unused condition.

2.2 Pricing and Availability
All prices are listed in Singapore Dollars (SGD) and are subject to change without notice. We reserve the right to modify or discontinue any product at any time without notice. We will not be liable to you or any third party for any modification, price change, or discontinuation of any product.

2.3 Order Acceptance
Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order at any time after receipt. If we cancel an order, we will issue a refund.


3. Payment

We accept various forms of payment as indicated on the Site. By submitting an order, you represent and warrant that you have the legal right to use the payment method(s) provided. You agree to pay all charges incurred by you or any users of your account and payment method at the prices in effect when such charges are incurred.


4. Shipping and Delivery

4.1 Shipping Policy
We will ship products in accordance with our shipping policy, as updated from time to time on the Site. Shipping and handling charges are not included in the product prices and will be added to your total order cost.

4.2 Delivery
We aim to deliver your purchased products within the estimated timeframes; however, we do not guarantee delivery dates or times. We will not be liable for any delays in shipments.


5. Returns and Refunds

Our return and refund policy is available on the Site and is hereby incorporated by reference into these Terms. Please review our return and refund policy carefully before making a purchase.


6. Intellectual Property

6.1 Ownership
All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Tulus Gifts or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

6.2 Use Restrictions
You may not use, reproduce, distribute, modify, display, perform, or create derivative works of any content on the Site without our prior written consent.


7. Limitation of Liability

To the fullest extent permitted by law, Tulus Gifts shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
(a) your use of or inability to use the Site;
(b) unauthorised access to or use of our servers and/or any personal information stored therein;
(c) interruption or cessation of transmission to or from the Site;
(d) bugs, viruses, trojan horses, or the like transmitted to or through the Site by any third party;
(e) errors or omissions in any content; or
(f) defamatory, offensive, or illegal conduct by any third party.


8. Indemnification

You agree to defend, indemnify, and hold harmless Tulus Gifts, our affiliates, licensors, service providers, and respective officers, directors, employees, agents, and contractors, from any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of your violation of these Terms or your use of the Site.


9. Termination

We may terminate or suspend your account and bar access to the Site immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including a breach of the Terms. If you wish to terminate your account, you may simply discontinue using the Site.


10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Site will be resolved in the courts of Singapore, and you consent to their exclusive jurisdiction.


11. Changes to Terms and Conditions

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice before new terms take effect. By continuing to access or use the Site after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorised to use the Site.


12. Entire Agreement

These Terms constitute the entire agreement between you and Tulus Gifts regarding the Site and supersede all prior agreements or understandings, both written and oral.


13. Contact Information

If you have any questions about these Terms, please contact us at:

Business Name: Tulus Gifts
Email: salam@tulusgifts.com

Thank you for visiting tulusgifts.com.