Privacy Policy

Effective Date: 15 May 2024

1. Introduction

Welcome to Tulus Gifts ("we," "our," "us," or "Tulus Gifts"). We value your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (No. 26 of 2012) of Singapore ("PDPA"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Shopify website tulusgifts.com (the "Site").

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

2.1 Personal Data

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Name
  • Email Address
  • Phone Number
  • Mailing Address
  • Payment Information

2.2 Non-Personal Data

We may also collect non-personal information about you whenever you interact with our Site. Non-personal information may include the browser name, the type of computer, and technical information about your means of connection to our Site, such as the operating system and the Internet service providers utilized, and other similar information.

2.3 Tracking and Cookies Data

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Site.

Examples of Cookies We Use:

  • Session Cookies: We use Session Cookies to operate our Site.
  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies: We use Security Cookies for security purposes.
  • Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

3. How We Use Your Information

Tulus Gifts uses the collected data for various purposes, including:

  • To provide and maintain our Site and services
  • To notify you about changes to our Site and services
  • To allow you to participate in interactive features of our Site when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Site and services
  • To monitor the usage of our Site
  • To detect, prevent and address technical issues
  • To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
  • To fulfill any other purpose for which you provide it
  • To comply with any legal obligations

4. Disclosure of Your Information

We may disclose your personal data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Tulus Gifts
  • Prevent or investigate possible wrongdoing in connection with the Site
  • Protect the personal safety of users of the Site or the public
  • Protect against legal liability

5. Security of Your Information

The security of your personal data is important to us. We strive to use commercially acceptable means to protect your personal data, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we aim to use acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Retention of Your Information

Tulus Gifts will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

7. Your Rights

Subject to the provisions of applicable laws and regulations, you have the right to:

  • Request access to your personal data
  • Request correction of any incorrect or incomplete personal data
  • Withdraw your consent for the collection, use, or disclosure of your personal data at any time

To exercise these rights, please contact us at salam@tulusgifts.com.

8. Third-Party Services

8.1 Shopify

Our Site is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

8.2 Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by Tulus Gifts. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Business Name: Tulus Gifts
  • Email: salam@tulusgift.com

Thank you for visiting tulusgifts.com.